Methodology

As a company we are dedicated to delivering to our customers a quality finished product, meeting the customer’s expectation, on time and within budget. We view any engagement as a partnership with both the customer and our team having the same goals. We will implement strong management procedures and processes but we will be conscious of the need for flexibility to meet and fit with the customers own internal processes. We are particularly conscious of this where the development is being undertaken where the customer’s business is centered around the online application and where any downtime has major impact for the business.
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The following are the guiding principles that we follow to ensure we make a positive impact with our customers:
  • We offer a dedicated partnership and not only a development function – we work closely with the customer at all times ensuring that the end product is as close to the customer’s expectation as possible.
  • We offer technical business support as well as coding – while our team has extensive technical expertise we also ensure that we bring strong project management and business process skills to the project also.
  • We offer the full package from gathering the requirements, writing the specifications, building the application, managing the project, testing and support and maintenance.
  • We have grown the business by offering a quality professional service using proven processes to deliver software and consulting services in a stable but flexible manner.
  • We have implemented a stable management and development unit that has a close ongoing relationship with our customers.
  • To date each customer we have worked with are prepared to give us a positive reference and each customer we have worked with has come to us with repeat business.

We have experience at all levels of the software industry and in multiple channels which gives us unique insights to understanding the technical requirements as well as the business requirements and the business impact. We agree a project plan for delivery and we adhere strictly to the timeframes agreed in the project plan and spare no effort to ensuring that these timeframes are met while at the same time ensuring the quality of the end product.

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Our development team is a stable, cohesive team delivering a depth of knowledge, expertise and experience over a broad range of technologies ensuring we can offer solutions in the technology appropriate to the requirement. We implement industry standard processes and procedures to ensure the fully tested, finished product meets our tough quality requirements. In addition the team has extensive experience of delivering real world solutions allowing us to provide a full end to end support from requirements gathering to build to delivery and post implementation support.

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Our main driving force is to develop long term partnerships with satisfied customers who see us as the supplier of choice. This allows us to undertake development on their behalf safe in the knowledge that they are working with a stable, reliable and cost effective supplier.

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